This policy describes what Gold Tide Research LLC (1058 N Tamiami Trail, Ste 108, PMB 203, Sarasota, FL 34236) collects when you use goldtideresearch.com, why we collect it, and who sees it. Short version: we collect only what we need to review, fulfill, and support your order, we don't sell it, and we don't run advertising trackers.

What We Collect

When you create a research account or place an order, we collect:

• Name
• Email address
• Phone number (required at checkout, for the shipping carrier; optional on a research account application)
• Your research profile: researcher type, organisation, lab or business name (optional only for independent researchers), and a short description of your research
• Your acceptance of our Researcher Declaration: the version you accepted, the date and time, and the IP address it was accepted from
• A company name for the shipping label, if you give one (optional)
• Shipping address
• Your research-use certification
• The contents of your order
• Payment and shipping status for your order (for example the cryptocurrency used, the amount received, the payment reference, and tracking) and which research account placed it
• Whether you asked to receive email updates
• If you apply for a research account: a description of your research and, if you choose to give them, an EIN, a protocol or study number, and a profile link
• Your account: the email address you sign in with (verified by a code, or by the sign-in provider you choose, where offered), and the phone number and shipping addresses you save to it. If you choose to sign in through a third-party provider (such as Google or Apple, where offered), that provider tells our sign-in service your name and email address; Sign in with Apple may give a private relay address instead
• If you ask to be told when an item is back in stock: your email address and the product

Each order record keeps your research-use certification together with the date and time you made it, the version of the certification, and the IP address the order was placed from. This is our record that the order was certified for research use. It is not shown in your account or on the order tracking page.

Each order also keeps a copy of your research profile and declaration record as they stood when you ordered, and a note of our research-use review of the order. The review note is not shown in your account.

We do not collect payment card numbers, bank account numbers, or cryptocurrency keys on this website. Your payment details are emailed to you when you place an order. Bank transfer / ACH details go to the receiving bank. If a crypto invoice is offered, it is created by a third-party payment processor; that processor, not this site, handles the wallet or payment address.

How We Use It

• To review your order for research-use eligibility
• To review your research profile and declaration, and each order, for research-use eligibility
• To fulfill and ship your order
• To provide customer support and handle claims or refunds
• To authenticate your research account, which is required to place an order
• To review and verify research account applications
• To keep a record that each order was certified for research use
• To send email updates, only if you ask for them
• To tell you when an item you asked about is back in stock
• To slow down automated or abusive requests: your IP address is held in a short-lived counter for under a minute
• To measure which pages and documents are used (see Cookies and similar storage)
• To meet legal obligations (tax records, lawful requests from authorities)

That is the complete list. We do not use your data for advertising or profiling.

Who We Share It With

• Hosting / CDN: Cloudflare, which serves this website and stores our order, account, and back-in-stock records
• Authentication: Clerk. Its sign-in script loads on most pages of this site (not the FAQ or certificate pages), so Clerk receives your IP address and browser details when you open them. If you create or sign in to a research account, Clerk also holds your email address and sign-in details. If you choose to sign in through a third-party provider (such as Google or Apple, where offered), that provider learns that you signed in to Gold Tide Research and shares your name and email address with Clerk.
• Email delivery: Resend, which delivers your order, payment, and shipping emails and our own copies of orders and account applications (these can include your name, email address, institution, your research profile and declaration record, shipping address, order contents, and what you entered on an application)
• Shipping: Shippo, which prepares our shipping labels, and FedEx, which delivers your order (name, institution, address, phone number, and email address)
• Payment providers: the bank receiving an ACH / wire, or the crypto invoice processor named on your invoice. We do not receive or store the payment credentials you give those providers.
• Fonts: Google Fonts, which supplies the typefaces on this site and receives your IP address and browser details when a page loads
• Independent laboratory: lot identifiers only, when we submit material for a Certificate of Analysis
• Authorities: where disclosure is legally required

We do not sell personal data, we do not share it with data brokers, and we do not place third-party advertising trackers on this site.

Cookies and similar storage

This site keeps a few things in your browser so it works: your cart, any promo code and whether you closed the promo banner, your research-use gate acknowledgment and the researcher type you chose at the gate, your research account application number if you applied, and the account tab you last opened. The researcher type you choose at the gate stays in your browser and is never sent to us; that the gate was passed is counted in the usage measurements described below, with nothing that identifies you. The researcher type in your research profile is a separate answer that you give when you complete the profile, and it is stored with your account. On the pages that load it, Clerk, our sign-in provider, sets cookies and browser storage whether or not you sign in, so that it can tell whether you are signed in and protect sign-in from automated abuse. Cloudflare may collect privacy-preserving traffic analytics to operate the CDN — no advertising profiles, no cross-site tracking, no sale of that data.

We also record our own basic usage measurements so we can see which pages and documents are actually useful — for example that a certificate was opened, or that a page was reached. These measurements are cookieless and stay with us: we record the page path, the type of action, the product or certificate involved, a short outcome note (for example, that an order request went through), a number such as a quantity or an order total, the name of the website that referred you (never the full address), and a random identifier that is held only in your browser tab and is erased when you close it, so it cannot link two visits or follow you to another site. We do not attach your name, email address, or shipping address to these measurements, we do not use them for advertising, and they are not shared with or sold to anyone.

How Long We Keep It

Order records (who bought what, when, and where it shipped) are retained as required for tax and regulatory purposes, and each one includes the research-use certification and IP address described above. Research account applications, saved account details (including your research profile and declaration record), and back-in-stock requests are kept until you ask us to delete them or we no longer need them. We do not automatically delete these records; you can ask us to delete anything we are not legally required to keep (see Your Rights). Our own backup copies of order, application, and back-in-stock records are kept for up to 180 days. Usage measurements are kept for about three months.

Your Rights

You may ask us at any time to:

• Tell you what personal data we hold about you
• Correct inaccurate data
• Delete data we are not legally required to retain

Residents of states with consumer privacy laws (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and Florida) may have specific statutory rights to access, correct, delete, or obtain a copy of their personal data, and the right not to be discriminated against for exercising them. We honor verified requests from any US resident regardless of state. Because we do not sell data or use it for targeted advertising, there is nothing to opt out of on that front — but you may still submit any request below.

To make a privacy request: email orders@goldtideresearch.com. Email is monitored Monday through Friday, and we complete requests within the time required by applicable law.

Changes

If this policy changes, the new version will be posted here with a new effective date. Changes apply prospectively only.

Gold Tide Research LLC · 1058 N Tamiami Trail, Ste 108, PMB 203 · Sarasota, FL 34236